FAQ’s
Do you have a shop front?
Yes we do and we carry a great range of floor stock for the customer to inspect and staff to help with enquiries.
Do you have a buy now pay later option?
Yes wo do! We offer Zip Pay for our customers which means you can buy now and take it with you and pay later. Please refer to Zip Pay terms and conditions for approved customers.
Do you have Click & Collect?
Yes we do provide a click and collect option for items that are in stock
Do you deliver?
Yes we can deliver to most towns and cities throughout Australia
How do I book my caravan appliance in for repair?
Call our office anytime during business hours to book a time with our friendly staff on Ph 08 82446999
What is the procedure to book in a portable fridge for repair?
To book in a portable fridge in for repair simply drop your unit in to us any time during business hours. If the unit is under warranty bring a copy of your receipt or proof of purchase with you. If the unit is outside of warranty we charge a $77.00 checking when you drop the unit in, we will quote on the repair and should you proceed the $77.00 is deducted from the labour charge of the repair.
Do you need to unplug the 12 volt cord when plugging into 240 volt?
Not on most 12V portable fridges but please check the manual that comes with your new appliance for manufacturers recommendations
Do Portable fridges need to be perfectly flat and level when running?
Most portable compressor fridges will operate at up to a 30 degree angle please check the manual that comes with your new appliance for manufacturers recommendations
How cold will my portable fridge get?
Most portable compressor fridges will operate between to +10 to – 20 this can be affected by extreme hot ambient temperatures so please check the manual that comes with your new appliance for manufacturers recommendations
Can my old fridge be repaired by someone who is not an Authorized Service Agent?
Yes it can but they probably don’t have access to genuine spare parts to suit your appliance and Authorised service agents will have the correct testing and diagnostic equipment to correctly diagnose the appliance. Any parts fitted by someone who is not an Authorised service agent will generally not carry warranty from the manufacturer.
How long will my fridge run on my car battery?
This is one of the most common questions we get and also the hardest to answer. There are many variables when it comes to refrigeration. It can depend on many things for example, the temperature on the day, what you have inside the fridge, how many times you open and close the lid or door, the size and charge of your battery, etc……..But as a guide the 40 litre Engel chest fridge / freezer (MTV45F) is one of our most popular models the maximum current draw is only 2.5 amps on 12.8 volt, so the way you would calculate the number of hours your fridge would run on you battery is divide the number of amp / hours your battery holds by the maximum current your fridge draws and that will give you an approximate time. Keeping in mind if you only have one battery you will need this battery to start your car. This is of course worst case scenario, your Engel will cycle on and off controlled by the thermostat so the current consumption would be much lower when being used as a refrigerator. When considering a portable fridge ask the question “What is the Maximum current draw?”
Do I need a protective cover for my fridge
You don’t need a cover but they do offer your fridge protection from the elements and from being scratched, they will also give your fridge an additional small amount of insulation from ambient temperatures.
What type of warranty comes with my new portable fridge?
Warranty can differ over the different brands please make your selection carefully and read about the product and warranty terms and periods in the information provided with the product.
